Terms of service

Welcome to House of Nayvii. By accessing our website and placing an order, you agree to the following terms and conditions.

Product Information

We strive to provide accurate product descriptions, images, and pricing. Please note that slight variations in color, texture, and length may occur due to lighting, screen settings, and the nature of hair products.

Order Acceptance

House of Nayvii reserves the right to refuse, cancel, or limit any order at our discretion. If an order cannot be fulfilled, the customer will be notified accordingly.

Pricing

All prices are subject to change without notice. House of Nayvii reserves the right to correct pricing errors and update product information at any time.

Payment Methods

Full payment is required at the time of purchase. We proudly offer flexible payment options, including Afterpay and Klarna, allowing customers to shop now and pay over time. Orders will not be processed until payment has been successfully received and authorized.

Shipping & Processing

Please allow up to 5 business days for processing and up to 3 business days for shipping. These timeframes are maximum estimates and are in place to account for holidays, weather conditions, and carrier delays. Orders may arrive sooner than expected.

Returns & Exchanges

Due to the nature of our products and for sanitary reasons, all sales are final. House of Nayvii does not offer refunds, returns, exchanges, or cancellations.

Limitation of Liability

House of Nayvii is not responsible for delays, damages, or losses caused by shipping carriers, weather conditions, natural disasters, or incorrect shipping information provided by the customer.