Shipping policy

Processing Time

Please allow up to 5 business days for order processing. Most orders are processed sooner; however, this timeframe is in place to account for holidays, high order volumes, and unforeseen delays.

Shipping

Once your order has been processed, please allow up to 3 business days for shipping. In most cases, orders will arrive sooner. This shipping timeframe is provided to accommodate carrier delays, weather conditions, and holiday schedules and does not necessarily mean your order will take the full 3 days to arrive.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. House of Nayvii is not responsible for packages delayed or lost due to incorrect addresses provided at checkout.